COVID-19 Updates

Your financial peace of mind means everything to us. We’re in this together, and we’re here for you. This page is dedicated to providing you with up-to-date information on how to navigate your finances during this COVID-19 health crisis.

Current Branch Guidelines

Our branch lobbies are open at this time.

With the current rise of COVID-19 cases in the community, we encourage you to utilize our drive-thrus, 24/7 ATMs or online banking options. If you need to visit a branch in person, we recommend scheduling an appointment online.

Thank you for your continued cooperation in helping us keep our members, teammates and community safe. You can read more about our safety precautions and digital banking options below.

What You Can Expect

Our goal is always to provide the best member experience possible. In that spirit, we’re taking extra precautions for the safety of both our members and teammates, including:  
  • Encouraging social distancing
  • Requiring employees to wear masks at all of our locations
  • Providing hand sanitizer
  • Frequently wiping down teller stations, desks and other high-touch surfaces
  • Using protective partitions where applicable
  • Performing daily cleanings and periodic deep cleanings of our branche

Banking From Home

CommunityAmerica stands ready to serve. There are a number of ways you can continue to do your banking from home. Our Call Center is fully staffed and ready to help. We also have a robust online banking platform and mobile app. Fortunately, almost everything you can do in a branch you can also take care of using one of these secure channels:

Mobile Phone with Mobile App Icon

Online & Mobile Banking

Available 24/7.
Learn More
Two Chat Bubbles Icon

Live Chat

Available within Online Banking or our Mobile App.
Envelope Icon

Secure Email

Send email securely through Online Banking.

Mobile Phone Icon


Give us a ring during normal business hours.
Call 844.431.1976

Hardship Assistance

Consumer Loan Questions: We’re here for you in good times and bad. We have a number of ways to help members who may be struggling financially during this time through loan extensions, fee waivers or credit line increases. Please call us at 913.905.7000 or toll-free at 844.431.1976 and let’s discuss your individual circumstance to see how we can best help you.


Mortgage Loan Questions: One of the benefits of having a mortgage with us is the fact that all of these loans are serviced locally. Our mortgage service center is ready to assist at 844.780.1682.


The Coronavirus Aid, Relief & Economic Securities Act (CARES ACT) is designed to provide assistance to those who are struggling, including businesses. We summarize the potential benefits including stimulus checks, student loans, unemployment, small business loans programs, and 401(k) and IRA implications.


Learn More

Wealth Management

Our mission at CommunityAmerica is to help you achieve financial peace of mind. During these uncertain times, our Wealth Management by CommunityAmerica financial advisors remain focused on reaching your life goals and ensuring your long-term financial wellbeing.


Learn More

Small Business Assistance

CommunityAmerica is committed to creating lasting relationships with the local business community and the individuals who work so hard to make them successful. We know there are many questions concerning COVID-19 and how it could potentially impact your business. We are a Small Business Administration (SBA) lender, and we are here to help you. Whether you're looking for the latest regarding the Paycheck Protection Program (PPP) and Application, or just want our helpful advice, our team will continue to support our local businesses with the exceptional care we’re known for.


See Programs

Insurance Needs

For service regarding insurance policies, you can contact a CommunityAmerica insurance agent by sending an email to [email protected] or call 913.905.7795 or toll-free at 833.202.9595. You can also contact your carrier directly through the contact information here.


If you have additional questions, please give us a call at 913.905.7000, or toll-free at 844.431.1976.

Fraud Prevention

We want to help our members protect their information and financial future. Be aware of fraudsters and scammers looking to take advantage of the current situation.


Learn More